[Draft wording — please have this reviewed by a qualified legal professional before publishing.]
1. Who we are
WebX Solutions (“we”, “us”) is a web design and development agency with teams in the United Kingdom and Pakistan. We are the data controller for personal data collected through this website.
Contact: [email protected] · [Registered business address]
2. Information we collect
- Information you give us — your name, email, company, budget and project details when you request a quote or contact us.
- Usage data — pages visited, device and browser type, collected through analytics cookies (only with your consent).
- Client project data — content and access details you share with us to deliver your project.
3. How we use your information
- To reply to enquiries and send quotes.
- To deliver, support and invoice the services you order.
- To improve our website and services.
- To meet legal and accounting obligations.
We never sell your personal data.
4. Legal basis
Under UK GDPR we rely on: your consent (analytics cookies, marketing emails), contract (delivering services you request), and our legitimate interests (responding to enquiries, improving our website).
5. Sharing your data
We share data only with trusted providers who help us run our business — for example website hosting, email, analytics and payment providers — and only as needed. [List key providers, e.g. hosting company, Google Analytics, Fiverr.]
6. International transfers
Our team works across the UK and Pakistan, so your data may be accessed from outside the UK. When this happens we use appropriate safeguards to protect it, such as standard contractual clauses.
7. How long we keep data
Enquiries that don’t become projects are kept for up to [12 months]. Client and invoice records are kept for as long as required by law (usually 6 years in the UK).
8. Your rights
You can ask to access, correct, delete or restrict your data, object to processing, or request a copy in a portable format. You can withdraw consent at any time. Email us to make a request.
You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk).
9. Cookies
We use cookies to run the site and, with your consent, to understand how it’s used. See our Cookie Policy.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Questions about this policy? Email [email protected].